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Hi @ geoffreyl240454

 

At first, I was trying to add data, so I chose the "Insert" operation. The data got added but cannot be seen under profiles & targets --> recipient. 

Following your suggestion, I tried again. This time with "Update" operation as the data were same as before. I also changed the "Record identification" to "Using reconciliation keys" and selected email.

navinKumar_0-1584011320761.png

 

Here is the logs from the update box for both the operations "Insert" and "Update".

03/12/2020 4:26:25 PM [1,000/1,000] record(s) processed (step 'Update data')
03/12/2020 4:26:25 PM : Insertion of 0 record(s) 'Update data' step)
03/12/2020 4:26:25 PM : updating 1,000 record(s) ('Update data' step)
03/12/2020 4:26:25 PM : 0 record(s) unchanged ('Update data' step)
03/11/2020 9:41:17 PM [1,000/1,000] record(s) processed (step 'Update data')
03/11/2020 9:41:17 PM 0 record(s) rejected 'Rejects' (step 'Update data')
03/11/2020 9:41:17 PM : Insertion of 1,000 record(s) 'Update data' step)

 

Thanks,

Navin