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Employee Advisor

Hi Larry,

In addition to the other suggestions here, check your serverConf.xml file to see if the IP being used to make the connection has been whitelisted.  This is what the security zones is used for.  Depending on your version of Campaign, the security zones package should come pre-installed but if it's not, you can make a request to Campaign Support to provide the package which will allow you to manage your whitelistings from within the UI versus having to make the changes to the config.

 

Regards,

Craig

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