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Hi @nadia_maciulis ,

You need to provide the AEM Author instance url while creating an external account in ACC. 

 

The same is mentioned under Step 3 of To configure an external AEM account (section) on the following link:
https://experienceleague.adobe.com/docs/experience-manager-65/administering/integration/campaignonpr...

 

Regards,
Dhanesh

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