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Community Advisor

Hi,

 

Are you altering the system alert template(s)? Those are mapped to operators, not recipients.

If they were recipients you could use @cryptedId, no need to call cryptString() function- or better, use a common unsub personalization block.

Finally, operators can't use webApps to unsubscribe from alerts; unless the webApp is written in such a way as to delete the row from the nmsgroup bridge table connecting them to the alert group every workflow is set to use...

 

Thanks,

-Jon

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