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Hi @adithyacs86
this is normal. When a message cannot be sent to a profile, the remote server automatically sends an error message, which is picked up by the Adobe Campaign (bounce) and updated in broadlog. AC will try 5 times by default. Mailbox full error is the soft error and this type of error is managed by a clean-up process, the address is set to a valid status again after 30 days.
Check this link.
Regards, Milan
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