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Correct answer by
Community Advisor

Hi Wes,

 

See there an explanation of Adobe campaign calculation method.

For your export, you can build something like the screenshot below

  • query the delivery from tracking logs to get all the logs
  • split and keep only url type equal open
  • dedup on the recipient ID 
  • extract the file

davidk23955130_0-1588288465042.png

One more thing, I think if someone clicked on opt out link (flagged as opt-out category in ACC) it's not count in opens nor clicks in the reports

 

Thanks

David

 

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