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Hello @Elena919
Send us the delivery audit log please
It could be:
- email or error email is not authorized - add new sender mask in the deployment wizard
- wrong encoded characters in the html with error message "Error while parsing XML string" - need to find the character and replace it in eg. notepad++ or any other text editor which can show special characters.
- wrong target defined in "Delivery" activity
- and plenty more i have not seen yet
Marcel