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Correct answer by
Community Advisor

Hi,

 

Offers work the same in direct mail as any other channel.

 

Follow these steps:

  1. Create direct mail offer space, using direct mail channel. Specify desired fields for direct mail content, etc. Publish to live env.
  2. In campaign workflow:
    1. Have query select offers in Additional data section. Add desired content fields to output, here I use @Code since it's a db field- xml fields like @Title won't work here.
    2. Have extraction format use the @Code field from Additional data created in step 1

 

You can also specify the offers in the delivery itself, easier to manage when they're in the workflow though.

 

Thanks,

-Jon

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