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Hello, 

 

A workflow is stuck (no error messages in the logs). 

We tried an unconditional stop but a pop up with an error message immediately appears:

 

WKF-560000 Impossible d'effectuer l'arrêt inconditionnel du workflow d'id 287119013 (et d'id de processus 20652) : il est lancé sur la machine 'IBCRMR18' et la demande d'arrêt est arrivée sur la machine 'ibcrmr18.srv-ib.dev'. (iRc=-53)

 

It says: impossible to do an unconditional stop on the workflow: it is launched on the server 'IBCRMR18' and the stop request arrived on the machine 'ibcrmr18.srv-ib.dev'. 

 

There is only one server. We tried to stop the services, and then the server itself but it did not resolve the issue.

 

Can anyone help?

 

Thanks, 

Noémie Le Baut