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When setting up a delivery template, there is a routing field (on the general properties screen) that allows the user to select an "external account" for routing. These external accounts are managed by going to Administration - Platform - External Accounts. I need to understand that when choosing email or direct mail as the channel for an external account, then what exactly do the different delivery modes mean ( external, bulk delivery, description, mid-sourcing). Can anyone explain these to me?
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