Avatar

Correct answer by
Community Advisor

Hi @Greeshma_Sampath1 ,

Worth checking your build version raising a ticket with Adobe Support.

I had faced the same issue in past and it was about to be resolved in an upcoming build.

You can search for "NEO-27423" in following release note.

https://experienceleague.adobe.com/docs/campaign-classic/using/release-notes/latest-release.html?lan...

 

I guess it is solved in build 9277, but haven't used 9277 yet.

 

Cheers,

Deb

View solution in original post