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Correct answer by
Community Advisor

hi @PoonamBhardwaj 

 

Bounce mails can have the following qualification status:

  • To qualify : the bounce mail could not be qualified. Qualification must be assigned to the Deliverability team to guarantee efficient platform deliverability. As long as it isn’t qualified, the bounce mail isn’t used to enrich the list of email management rules.
  • Keep : the bounce mail was qualified and will be used by the Refresh for deliverability workflow to be compared to existing email management rules and enrich the list.
  • Ignore : the bounce mail is ignored by the Campaign MTA, meaning that this bounce will never cause the recipient’s address to be quarantined. It will not be used by the Refresh for deliverability workflow and it will not be sent to client instances.

find more details here

 

Thanks,

David

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