Avatar

Level 3

Hi,

 

The alert notifications triggered using technical delivery templates are not getting delivered. 

 

Below error Message is displayed in logs after all retries

 

  JST-#ID# Error while compiling script 'SMTP headers' line 4: recipient is not defined. SCR-#ID# Javascript: error while evaluating script 'SMTP headers'.

 

I tried below test cases

1. Made test workflow to generate error. So alert notification triggered using template Notify  Workflow Supervisor 

ramprakasht3196_0-1605597704147.png 

2. Triggered alert message using alert activity. The alert activity runs without error. But email is not delivered. When I checked the delivery below error message is displayed in delivery logs.

 

JST-#ID# Error while compiling script 'SMTP headers' line 4: recipient is not defined. SCR-#ID# Javascript: error while evaluating script 'SMTP headers'.

 

Could you please help me here.

 

Thanks in advance.