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Hi Everyone,
Hope you all are doing great !!!
Apparently we observed that for a SMS campaign , same SMS is being received 3 times in a row in interval of 1 hr . We have raised this concern with SMS vendor team and they informed us that they have received 3 submit_sm requests from Adobe end with 3 different IDs. So we checked it at our end and found that only single record is present in targeted base not multiple.
PFB screenshot shared by vendor :
What could be the issue ? Why multiple requests are getting sent by Adobe ?
Kindly help us to resolve the issue.
Thanks and Regards,
Neelam
Solved! Go to Solution.
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