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Hi @NayanMistry
Sorry for the delay, one of the best way to increase operational efficiency is to build re-usable elements and pre-defined filters are one of them, you can use pre-defined filters in typology rules. Saying that, typology rules works on a slightly different way in a sense that a criteria in a typology rule needs to produce the list of recipients to exclude while in a workflow you would need pre-defined filters to get a list of recipients to include.
So you could do things in 2 ways:
- 2 set of pre-defined filters: one that provides the list to exclude (used in Typology Rules) and one that provides the list to include (used in workflow), the rules of these 2 pre-dfeind filters are opposite.
- Create a single pre-defined filter that provides the list to exclude (used in Typology Rules) and in a workflow you would use the Exclusion activity joining the main target with the list of recipients to exclude
In the past, I went option 1 to keep workflow structure simpler than solution 2. Option 1 is a slight overheard for maintenance but it's not complicated to maintain.
But yes you should use pre-defined filters in typology rules too.
Hope this helps.
Thanks
Denis