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Employee

Hi Vidya,

Please perform the below steps to resolve this issue :

1>. Update the allowUserPassword attribute to true in lan security zone in serverconf.xml and webservices security zone in config-instance.xml

2>. add the IPv6 IP coming in the error :0:0:0:0:0:0:0:1 in both lan and webservice security zone (Lan in serverconf.xml and webservice in config-instance.xml )

In the below format :

<subNetwork label="ipv6local" mask="0:0:0:0:0:0:0:1" name="localIPv6" proxy="127.0.0.1,10.0.0.0/8,::1"/>

Restart web and Apache after that.

This would resolve the error you are seeing.

Regards,
Adhiyan