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Community Advisor

Hi @Ofattah ,

Great that you know the pressure rule is causing the issue.

Are you aware of what is there in the pressure rule and what may cause this? Resolving this may help you find the solution.

Also, It would be great look at the "Audit" tab of the delivery for more details for errors or details of delivery analysis.

 

What I meant by keeping an eye on the timings was the following,

"For the pressure rule exclusions to be implemented successfully, make sure you set the extraction date and time before the contact date and time, as well as before the nightly arbitration is re-applied. For more on this, refer to Exclusion after arbitration."

 

https://experienceleague.adobe.com/docs/campaign-classic/using/orchestrating-campaigns/campaign-opti...

 

Thanks,

Deb