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Hi @Ofattah ,

You need to mention both "Extraction Calculation" and "Contact Date Calculation". It is better to keep a gap between them as the extraction may take some time in case of deliveries with big volume. And the Contact date is when it is actually sends the comms.

You can try the following(just an example). Also, if you have pressure rules in place you need to keep an eye on the timings.

 

Extraction Calculation: current date + 5 minutes

Contact Date Calculation: current date + 10 minutes

 

Thanks,

Deb