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Hi @parmeshwarr3905 ,

You can try enable session logs it may give you more details.

There can be multiple reasons.

1. The credentials are not correct.

2. The connectivity from Adobe to the external sftp in terms of networ/firewall.

3. Access of the account/user mentioned in External Account to the external sftp folder.

 

Deb_Tripathy_0-1649065974452.png

 

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