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Employee Advisor

Hello Robert,

 

There are two areas that would impact the tracking activity and the storage.

 

For your first question: You need to set the validity limit of your delivery resources. This is what determines whether or not a tracking URL will still report back after being opened or clicked. By default, it is set to 60 days but can easily be configured per delivery prior to sending. See the "Define the validity period" section in the documentation below:

https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/key-steps-when-creat...

 

For question two: The length of time is based on the purge settings in your Campaign Deployment Wizard. You can see this in the Purging Data section in the documentation below. The default configuration is 360 days, however, it is typically recommended to only keep the minimum amount of tracking required based on your business requirements.

 

https://experienceleague.adobe.com/docs/campaign-classic/using/installing-campaign-classic/initial-c...

 

Regards,

Craig