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Hi,
this seems to be a browser issue. If I remember correctly the Campaign Client will use the Edge or Internet Explorer settings on the machine. Can you try to find differences between your and your colleagues machine?
Eg.:
- use the same default browser as the other machine
- check the trusted sites setup, proxies and any other security related settings
- you might need to look at the Edge specific settings and/or the Internet Options in Internet Explorer
I would look at the Internet Explorer Options first, because I think the client console is tied to that.
Best regards, Tobias