Avatar

Level 4

Hi @Jyoti_Yadav ,

 

Thank you so much for responding! Really appreciate your efforts on this.

 

Actually I received the seed emails for non-personalized email content even the target user is blacklisted but when emails were personalized/offer included, only in that condition seeds were not received for blacklisted targets. Its related to personalization step but the explanation is something i didn't get from any forums or documentations that what refrains seed to be triggered for personalized emails if end-user is non-targetable/blacklisted.