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Correct answer by
Employee Advisor

Hi Montez,

 

There isn't anything that you could do personally unless you have direct access to the RT. In this case I would recommend opening up a Support ticket so we can take a look. We can try and export the stuck deliveries and provide you with the CTX but the tricky part is going to be how to reprocess/trigger these emails. It may require some custom javascript in order to make some bulk trigger requests against some recipient identifier.

 

Regards,

Craig

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