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Employee Advisor

I think is a bit slow, but, the best way is to engage with Adobe's deliverability team and they can definately get to the root cause and provide suggestions; if the volume of emails is too high for the current infrastructure to handle perhaps Adobe can spin up more MTA or MTA childs instances to ease the load.

 

Is the 3 hour delay only impacting a specific campaign? could it be that you are executing more campaigns during the same time? you could benefit from running an audit on all your campaigns to find any bottlenecks then distribute the traffic throughout the day rather than executing a lot of campaigns during the same time period.

 

Best contact deliverability team.

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