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Level 2

You will need to query the recipients from the prior delivery and ensure that an "open" or "click" tracking log event does not exist from that delivery.

 

  1. Set up the Reminder Workflow to query the recipients from that delivery 3 days prior with a status equal to "sent."
  2. In the same query activity, use the "does not exist such as" operator for the trackingLogs where the delivery equals the one sent 3 days ago, and the Url type equals  "Open" or "Email Click."

Repeat the above steps to create the 3rd email.

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