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Level 3

Hi Rajesh,

Is it Adobe Hosted environment or on- premise ?

If, It is Adobe Hosted then as per my experience you need to give SFTP path as /home/customer/<Client Name>/incoming/ ..... to access SFTP in Adobe Campaign application.

Otherwise, can you also make sure the SFTP path is proper and access on folder is define properly.

Regards,

Ankur A.