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Level 3

Hi,

I have requirement for "Channel Preference Update based on user engagement" by using Service and subscription. Could you please let me know your suggestions?

- There are two channels here ie Email/SMS.

- The subscription has to check whether its from SMS/Email.

- If the subscription comes from SMS, it should be 1 day check.

- If its more than 3 day check, the update field should be changed.

- And its revoked from SMS to Email.

Thanks,

Shama.