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Level 2

Hello ,

How long do deliveries generally takes to process within Campaign -- before actual sending of email?

The processing and sending is taking substantially longer.The success rate is in the 97-99% range, however some of the deliveries itself take up to 45 min.

With in same campaign , delivery is scheduled everyday at 5 p.m . Where few delivery takes 5 min , while some take 50 min to process.

Seen from Logs , for longer duration deliveries , the major time is consumed between two steps , highlighted below.

Adobe Campaign V7    Build - 8850

So I'm curious what factors are causing delay in few deliveries and what is happening btw the time of logs highlighted.

Logs are as follows :

12/12/2018 5:48:46 PM Delivery started by operator 'Admin user'...

12/12/2018 5:48:46 PM Uploading tracking information on server 'XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX'...

12/12/2018 5:48:46 PM Automatic validation of the delivery in progress...

12/12/2018 5:48:46 PM DLV-490119 Analysis completed in 35s with warnings (41376 message(s) waiting).

12/12/2018 5:48:46 PM Applying rule 'Wave scheduling check'.

12/12/2018 5:48:46 PM Applying rule 'Deco-mail check'.

12/12/2018 5:48:46 PM Loading typology rules (step: javascript/postMessage)...

12/12/2018 5:48:44 PM Delivery logs created in 7.0s.

12/12/2018 5:48:37 PM Message preparation completed in 24.0s.

12/12/2018 5:48:14 PM Message preparation in progress...

12/12/2018 5:48:14 PM Loading personalization information...

12/12/2018 5:48:12 PM Applying rule 'Social network sharing link validation'.

12/12/2018 5:48:12 PM No opt-out link in the HTML content.

12/12/2018 5:48:12 PM Applying rule 'Unsubscription link validation'.

12/12/2018 5:48:12 PM No label defined for URL 'XXXXXXXXXXXXXXXXXXXXXXXX' in version HTML.

12/12/2018 5:48:12 PM No label defined for URL 'XXXXXXXXXXXXXXXXXXXXXX' in version HTML.

12/12/2018 5:48:12 PM Applying rule 'URL label validation'.

12/12/2018 5:48:12 PM Applying rule 'Approval of URLs'.

12/12/2018 5:48:12 PM Applying rule 'Subject validation'.

12/12/2018 5:48:12 PM Loading typology rules (step: javascript/preMessage)...

12/12/2018 5:48:12 PM Exclusion of addresses in quarantine : 0 recipients(s) excluded in 0.0s.

12/12/2018 5:48:12 PM Exclusion of blacklisted recipients : 0 recipients(s) excluded in 0.0s.

12/12/2018 5:48:12 PM Loading typology rules (step: volume/preMessage)...

12/12/2018 5:48:12 PM Loading typology rules (step: businessRanking/preMessage)...

12/12/2018 5:48:12 PM Loading typology rules (step: sql/preMessage)...

12/12/2018 5:48:12 PM Creation of 27 tracking URL(s) completed in 0.0s.

12/12/2018 5:48:12 PM Cleaning data from previous analysis...

12/12/2018 5:02:50 PM Analysis successfully completed in 9s (41376 message(s) waiting).

12/12/2018 5:02:50 PM Applying rule 'Check proof target size'.

12/12/2018 5:02:50 PM Applying rule 'Check delivery size'.

12/12/2018 5:02:50 PM Applying rule 'Analysis for the automatic integration of images'.

12/12/2018 5:02:50 PM Loading typology rules (step: javascript/postTarget)...

12/12/2018 5:02:48 PM Duplicate address in delivery action. : 89 recipients(s) excluded in 0.0s.

12/12/2018 5:02:48 PM Applying SQL based rule 'Exclude domains' : 0 recipients(s) excluded in 1.0s.

12/12/2018 5:02:48 PM Applying SQL based rule 'Exclude addresses' : 0 recipients(s) excluded in 1.0s.

12/12/2018 5:02:46 PM Exclusion of addresses in quarantine : 1 recipients(s) excluded in 0.0s.

12/12/2018 5:02:46 PM Exclusion of blacklisted recipients : 0 recipients(s) excluded in 0.0s.

12/12/2018 5:02:46 PM Exclusion of undefined addresses : 0 recipients(s) excluded in 0.0s.

12/12/2018 5:02:46 PM Loading typology rules (step: volume)...

12/12/2018 5:02:46 PM Loading typology rules (step: businessRanking)...

12/12/2018 5:02:46 PM Loading typology rules (step: sql)...

12/12/2018 5:02:46 PM 41466 recipient(s) match segmentation criteria (query performed in 2.0s).

Thanks,

Diksha