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Community Advisor

Hi Arvind,

Please may you share more information?
Do your delivery population/target come from:

  • a workflow with delivery contacts defined by the incoming events
  • from a workflow with delivery contacts specified in the delivery
  • a direct delivery

I assume you filled correctly the First name field in the Seed address control (1st tab of your delivery or delivery model)?

Actually, it can be a normal behavior, depending on what you did for your seed information. If you didn't fulfill some information in the recipient common fields / first tab of the seed form (as for first name value) or in It can be a normal behavior, depending on what you did for your seed information. If you didn't fulfill some information in the recipient common fields / first tab of the seed form (as for the first name field) or in the targetData 3rd tab for specific personalization values, it takes random recipient record during preparation delivery step for filling personalization fields .

Regards.
J-Serge