Avatar

Level 3

We're setting up multiple Campaign Workflows currently.

Some target Recipients following interaction with our website, some target Recipients who were on our website 6 or 12 months ago.

What is the neatest way of ensuring that a Recipient isn't in more than Workflow at any one time?

The solution I have in mind is to run the Workflows at different times based on an assigned hierarchy, then exclude anyone who received a previous Workflow Delivery from any subsequent Campaign Workflow that runs.

Or is there a neater way to do it?  With Typology rules say?