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Hello Richa,
This error generally happens due to the URL present in the ios routing external account.
can you please check if
1>. The url for the ios connector is set to http and not https. Change to http if it is set to https
2>. Check which jsp is targeted ios.jsp or ioshttp2.jsp . If it's pointing to iosHTTP2.jsp , please change it to ios.jsp
PS , I talking about this part of the external account.
Regards,
Adhiyan