Avatar

Level 3

Hi All,

I need some details on the deliverability url : https://deliverability-app.neolane.net/deliverability of Adobe. We are not able to make GET or POST calls to this url from our campaign instance. The error code returned is - 400 (Bad Request). We have the Deliverability monitoring and the Inbox rendering package installed.

We working on a hybrid environment. Our campaign instances is in a restricted network and connects to the internet through a proxy. Hence <urlPermission> tag is not present in our server.config. Connection to all other external urls are also working fine except the above url.

Can someone provide some inputs as what the issue can be? Any details on the https://deliverability-app.neolane.net/deliverability webservice will also be helpful.

Thanks,

Subhajit