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Hi, Subhajit,

Did you create, your public and private keys for Adobe campaign server(Client)? If yes, do you have an ssh directory for this user on your SFTP server? If you are not sure how to do use ssh keys with SFTP server, read these two links.

Setting Up SFTP Public Key Authentication On The Command Line

SSH with Keys HOWTO: SSH Keys with a passphrase

These steps will only work if you are hosting your Classic version on-premise otherwise raise a request with Adobe customer care to do the setup for you.

Regards,

Amit

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