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OK wkt, so probably something about privileges or local cache for this user.

Do you test on the same PC, switching from the normal user to admin user?
Please may you check with normal user account, but by cleansing the AC local cache in the File menu ("Vider le cache local") then disconnect/close app and relaunch.
If the same issue occurs, check the normal user his privileges carefully.

Regards
J-Serge