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I think the ID is not correct.
You can debug the error, by checking "Enable debug mode" in the "preview" tab of the webApp.
then add the &id= to the url on the preview tab and go.
You will probably get something like this:
Followed by some XML data of the variables and activities processed so far in the wabapp
If this is the case: the encrypted identifier is incorrect (not the correct format) You can find the crypted Id as part of the recipient schema. Or encrypt on the fly by using id=<%= escapeUrl(cryptString(recipient.id)) %>
As displayd on the "dashboard" tab of the wabapp:
Which is added to the dashboard after you placed the "Preloading" activity on the flow-sheet of the wabapp.
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