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Hi Tia,
Not sure if your request is for ACC or ACS.
In ACC you can have the pre-loading object on the Webapp canvas which will prepopulate the details based on the link you will provide inside the email link.
Please refer to the documentation<https://docs.campaign.adobe.com/doc/AC/en/WEB_Web_applications_About_web_applications.html> for more information
Regards,
Vipul
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