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Level 4

It is strange that there is no _satellite on the page as it is Adobe Launch itself and it should be there for tracking to happen. You may need to check and review how Adobe Launch is added to the site and if anything is missing that cause the tracking issue.

Moreover, from your mentioning the data layer, it is better to have communication with the team who manages the data layer and documentation on that. As you are relying on the data layer to track but are not sure how the data layer is being managed, your tracking may be broken someday if the team managed the data layer decided to change the structure and does not inform you.