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Hi Tad,
A few ideas for you.
1) Try to upload a small version of the classification file first via the web browser import. This will allow you to confirm that everything is your template is working.
2) When you uploaded the file via ftp did you upload an empty file with the same name and a .fin file extension right after?
When you upload a classifications or Data Source file (.tab or .txt) the upload also requires that you upload an empty file with the exact same name as the data file being imported, but with a .fin extension. This .fin file is a finish file. The purpose of the file is to tell the system that the data file has been completely uploaded to the FTP account.The .fin file lets Adobe recognize that you are done with your import. - SOURCE DOC
Best,
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