Avatar

Level 2

Thank you pabloc82923542, urs.boller​ and Alexis Cazes Adobe​!

Your comments helped, in unexpected ways I must say.

1. I asked what the term "organic search means" because Adobe does not bother to define it. I know from experience with other analytics solutions that it is supposed to mean "traffic that comes from external search engines and excludes paid ads and campaigns". So I had to guess. When the link that Adobe present in the report does not give me anything I can relate to, I am confused. Now I learned that it is not my fault.

2. I asked how I was supposed to use the organic search. It looks like I am not supposed to use it. A colleague of mine explained "The Summary Report shows a high-level list of metrics for visits where visitors arrive to the site from external search engines. It shows data for the entire site although I expect to see data only for the page that I come from. It seems to be one of those things that is incomplete, improperly configured, or just there by chance.

It is quite unfortunate that we all have to use a product like this. @Adobe, please think about usability.

Regards

Dimiter