Avatar

Employee Advisor

@morlaanil If you are using the Adobe Launch to implement Adobe analytics, you can create rule and trigger when the CTA of the cancellation is clicked and when this is clicked you can capture data points like revenue, item cancelled, all of these in data elements and assign it to evars and send it adobe analytics

Here is the reference for how to create a rule and data element in adobe launch

 

https://experienceleague.adobe.com/docs/experience-platform/tags/ui/rules.html?lang=en

https://experienceleague.adobe.com/docs/platform-learn/implement-in-websites/configure-tags/add-data...