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Community Advisor

Agreed.  Incognito mode is probably going to be your best bet, but I've also found that Macs seem to have more problems (anecdotally) sometimes than PCs.  This is what I have seen via colleagues in the business environment.  However, I've noticed that when I'm encountering issues, the best thing to do is to try incognito mode first.  I did eventually clear out all of my cookies in Chrome and use a WIRED connection, and then that seemed to help me get my situation fixed at the time.  Fortunately for me, I only have a few companies to switch between.  If you're a contractor and have more to switch between, that may present a larger challenge, particularly if you're dealing differences between having to login with Federated ID vs. Adobe ID.  If you end up having to use them, I hop Customer Care can help you get things figured out quickly.  Make sure to loop in your Adobe account manager so they are aware when you put in the ticket.  They need to know about these kinds of frustrations.