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Ok then I would check based on your logic from back end to Adobe Analytics if how users access App might be missing start up of APP.
1 First launch
user logs in starts APP( I am guessing this is ok and fires correctly.)
2 Reload of APP (You mention will not re fire event so we are good here)
3 What happens if a user bookmarks a page and later after visit session is done? Does Beacon fire then?
4 Does your APP have a Race condition, this means does the beacon fire completely and to fast before the event can be triggered/captured and sent all the time?
Is this a single page APP like in Angular? Also The event is it built custom inpage or via DTM?
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