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Matt thanks for the courage in responding. I have passed the info over to my data analysts.
In our unique situation the hit_time_gmt seems to be out of sequence for at least 1 visitor, possibly more. And that sequence issue is causing the visit_num to appear like this is a new visit, instead of a continuation.
I've scoured the Internet looking for someone else who has talked about this but haven't seen any duplication. And like the documentation says, in rate instances, well we hit that needle in a hay stack!
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