Avatar

Moderator

Dear Jay,

If your browser supports 3rd party cookie, it should solve your case : See How the Experience Cloud ID Service Requests and Sets IDs.

Also, please ensure that you have also set Cookie Domain Periods within MCID Tool using Dynamic Data Layer Value under Settings Tab:

1552090_pastedImage_0.png

If everything is done, I am pretty not sure on the solution. Let's wait for others advice.

Thank You!

Arun