If you are using the Classification Rule Builder, remember that you must explicitly specify that your rules overwrite existing classification files. If you do not specify the rule to overwrite existing values, it skips over it without altering data. Follow these steps to verify that your rule overwrites existing values:
- Go to Admin > Classification Rule Builder.
- Click the Ruleset in question, and locate the rule you expect to be providing data.
- If the rule is already activated, click Deactivate. Otherwise, click Activate.
- A pop-up window appears with a checkbox at the bottom stating "Overwrite classifications for" with a dropdown. Specify your time period (up to six months), then click okay.