I rarely use this program but pay monthly ($10.99) and EVERY TIME I start the program I MUST wait 15-20 minutes before I can use the program! I don't have the time or the interest. Make it so, that when I (paying customers) choose to open and start working they actually can get to it. Allow people to choose when and IF they want to update. Not that much changes and yet it takes forever!!!!! EXTREMELY annoying.