I have the following problem. In a property of a client, we want to add the domain somedomain.com to the list of domains. The domain is not in the list of domains currently.
But if I want to add it, it always says „somedomain.com has already been taken“.
Is this a bug? Do we do something wrong? The site is supposed to go live on Monday, so we would appreciate help on this urgently.
Thanks a lot!
No. But I also didn't check whether the problem persists. Whenever I need this feature the next time, I will check. However, we don't set up properties often, so it is not something that will be verified soon. I suggest Adobe support tries and verifies this here if it has been solved.
As this sounds like a potential bug, I would reach out to Adobe ClientCare via phone or live chat. They'll be able to get the details of which site you're trying to work with, and help you find a workable solution.