I have never had this issue before with normal forms however with trying to track form submits and even form completions from Salesforce Pardot forms Adobe analytics is always counting less form submits/completions then the Pardot platform. It is always very random sometimes 4% lower form submits then Pardot but can be as high as 50-60% at times. The higher the total the bigger the discrepancy between the 2 platforms however Pardot always has more submits (and they are valid because they also contain the information from the user who filled out the form). So Adobe is somehow missing out on form submissions which I assume it may be because Pardot fires really fast at the top of the page and Adobe is slow and probably misses out on a number of form submits.
Any help or tips would be greatly appreciated on how to sync the totals.
we even capture the session ID in both systems and adobe analytics captures less than Pardot.
Event based rule fires - event29 form completion fires on thank you page based on condition that "adobeInfo" datalayer. Path = adobeInfo.landingPageInfo.pageType that will trigger event29 when string is "thank you page".
let me know if you need anything else as this is driving me bonkers.