Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

The s.products string and purchase event issues

Bsmith320
Level 4
Level 4

Do the "s.products" and "purchase event" have to fire on the same page in oder to capture order information in Adobe Analytics. I recently did a commerce implementation in DTM and I use a data layer to capture the product name, quantity and price. I capture the s.products information from the data layer on the order start and order review page. The product information is not passed to the order confirmation page where I have the "purchase" success event. Right now I am not capturing the revenue or order quantity in Adobe Analytics. DO I need to move my "purchase" event to the order review page or should I have the "s.products" data moved to the order confirmation page? The only issue is with that is an order can be cancelled on that page. I am at a loss as to why I am not capturing the revenue and quantities.

 

Thank you for any feedback,

 

Bill

1 Accepted Solution
coreys38006436
Correct answer by
Employee
Employee

Yes, you need to have the product string (s.products) and the purchase event on the same page. 

Placement would depend on your eCommerce solution. 

View solution in original post

1 Reply
coreys38006436
Correct answer by
Employee
Employee

Yes, you need to have the product string (s.products) and the purchase event on the same page. 

Placement would depend on your eCommerce solution. 

View solution in original post