The s.products string and purchase event issues



Do the "s.products" and "purchase event" have to fire on the same page in oder to capture order information in Adobe Analytics. I recently did a commerce implementation in DTM and I use a data layer to capture the product name, quantity and price. I capture the s.products information from the data layer on the order start and order review page. The product information is not passed to the order confirmation page where I have the "purchase" success event. Right now I am not capturing the revenue or order quantity in Adobe Analytics. DO I need to move my "purchase" event to the order review page or should I have the "s.products" data moved to the order confirmation page? The only issue is with that is an order can be cancelled on that page. I am at a loss as to why I am not capturing the revenue and quantities.


Thank you for any feedback,



Accepted Solutions (1)

Accepted Solutions (1)




Yes, you need to have the product string (s.products) and the purchase event on the same page. 

Placement would depend on your eCommerce solution. 

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